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Marcel Zeelenberg

Marcel Zeelenberg

I am interested in the relation between emotion and behavior. That is, I have been studying how emotions, anticipated or experienced, may influence out behavioral choices and how these behaviors and their outcomes may result in the experience or regulation of emotions.

I am currently studying how a focus on specific emotions may teach us more about the behavioral impact of emotions than a focus on the mere valence of affective events. In order to understand these issues better I have been researching counterfactual thinking, appraisal processes, and behavioral decision making. Also I am interested in how specifc emotions influence economic and consumer behaviors.

Primary Interests:

  • Emotion, Mood, Affect
  • Judgment and Decision Making
  • Persuasion, Social Influence
  • Social Cognition

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Journal Articles:

  • Inman, J.J., & Zeelenberg, M., (2002). Regret repeat versus switch decisions: The attenuation role of decision justifiability. Journal of Consumer Research, 29, 116-128.
  • Zeelenberg, M. (1999). Anticipated regret, expected feedback and behavioral decision-making. Journal of Behavioral Decision Making, 12, 93-106.
  • Zeelenberg, M. (1999). The use of crying over spilled milk: A note on the rationality and functionality of regret. Philosophical Psychology, 13, 326-340.
  • Zeelenberg, M., Beattie, J., van der Pligt, J., & de Vries, N.K. (1996). Consequences of regret aversion: Effects of expected feedback on risky decision making. Organizational Behavior and Human Decision Processes, 65, 148-158.
  • Zeelenberg, M., van Dijk, W.W., & Manstead, A.S.R. (2000). Regret and responsibility resolved? Evaluating Ordóñez and Connolly's (2000) conclusions. Organizational Behavior and Human Decision Processes, 81, 143-154
  • Zeelenberg, M., van Dijk, W.W., Manstead, A.S.R., & van der Pligt, J. (2000). On bad decisions and disconfirmed expectancies: The psychology of regret and disappointment. Cognition and Emotion, 14, 521-541.
  • Zeelenberg, M., van Dijk, W.W., van der Pligt, J., Manstead, A.S.R., van Empelen, P., & Reinderman, D. (1998). Emotional reactions to the outcomes of decisions: The role of counterfactual thought in the experience of regret and disappointment. Organizational Behavior and Human Decision Processes, 75, 117-141.
  • Zeelenberg, M., van den Bos, K., van Dijk, E. & Pieters, R. (2002). The inaction effect in the psychology of regret. Journal of Personality and Social Psychology, 82, 314-327.
  • Zeelenberg, M., van der Pligt, J., & Manstead, A.S.R. (1998). Undoing Regret on Dutch Television: Apologizing for interpersonal regrets involving actions and inactions. Personality and Social Psychology Bulletin, 24, 1113-1119.

Other Publications:

  • Bagozzi, R., Baumgartner, H., Pieters, R., & Zeelenberg, M. (2000). The role of emotions in goal-directed behavior. In S. Ratneshwar, D.G. Mick, C. Huffman (Eds.), The why of consumption (pp. 36-58). Routledge: London.
  • Frijda, N.H., & Zeelenberg, M. (2001). Appraisal: What is the dependent? In K. R. Scherer, A. Schorr, & T. Johnstone (Eds.). Appraisal processes in emotion: Theory, methods, research (pp. 141-155). New York: Oxford University Press.
  • Zeelenberg, M., Inman, J.J., & Pieters, R.G.M. (2001). What we do when decisions go awry: Behavioral consequences of experienced regret. In E.U. Weber, J. Baron, & G. Loomes (Eds.). Conflict and Tradeoffs in Decision Making (pp. 136-155). Cambridge, MA: Cambridge University Press.

Courses Taught:

Marcel Zeelenberg
Tilburg University
Warandelaan 2
P.O. Box 90153
5000 LE Tilburg
The Netherlands

  • Phone: +31 13 466 8276
  • Fax: +31 13 466 2067

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